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Policybazaar - Insurance policy not renewed after making payment

Thirunarayanan filed complaint against Policybazaar on Feb 23, 2024

I had an insurance policy with star insurance bought through policy bazaar. The policy was expiring by **-Mar-****. I made the payment to renew the policy on **-Feb-****. But policy bazaar did not issue the renewed policy. I enquired with care@policybazaar.com, no one responds to the questions. The automated response i got is that the resolution time for the enquiry is by **-Mar-**** which is * week after the policy expiry.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Policybazaar

10

Total Complaints

5

Total Resolved

50.00%

Consumer Satisfaction

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