Narender singh filed complaint against Zomato on Sep 3, 2019
I had ordered veg noodles with veg Manchurian and veg fried rice last night (*sep'**) on zomato. I am a pure vegetarian. They delivered the same but all were non-veg. I don't know how the non-veg tasted. I started having noodles but then a chicken piece came to the fork and I had doubt of such a thing. So I asked my friend who is non-vegetarian he told me it's a chicken piece. Then I opened all the packages I found all of them were non-veg. I raised a complaint through chat in zomato app. First, they refused to accept their mistake. But when I showed some pictures they apologies and said they can refund the amount. Because I never had non-veg ever before and neither I wanted to do. But they guys have made it. It's not a matter of refunding my money it's my religious beliefs and faith that is hurt.
I don't want this thing may happen to anyone else. So I want any action against them so that they can never even think about doing such a mistake again.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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