priya filed complaint against Jio on Apr 12, 2024
My JIO FIBER ID is **********, I have took the connection on March **nd, The installation Engineer Abdul came to provide the connection and left, within one hour the connection dropped, from that time I kept on calling customer care to fix the issue but still now no respond, i have raised several ticket and all tickets has been closed without attending the issues .
then I came to know that there was no port available to provide a new connection the Installation Engineer Abdul removed the existing customer port and connected my port during installation, Now they saying the port is not available to give my connection, i have paid * month advance payment. without Port availability for new connection they took the order and collect the three month advance payment and now saying port in not available and unable to refund my money
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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I made a recharge of RS ***/- my money deducted but I didn't get recharged
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On *th June, I made an international roaming recharge of ****/- to my Jio account with my mobile number **********. The recharge was successful but I did not get service throughout my time there. I reached out to th...
Hereby i have recharged the jio mobile no -********** for Rs.***/- from my jio app bearing no **********,through Phonepay dated **th June **** @*:** pm,Wherein the payment was successful but recharge not reflecting....
Very bad network provided by jio ...when call to customer care he tell me I can resolve this issue immediately but no any changes in network