Jiomart
- Incorrect Product Deliver Closed
Disha Gupta filed this complaint against Jiomart on Sep 23, 2020
I have order Museli worth Rs*** on *Sep**. When I received my order I received Ragi Choco Bites MRP Rs***. I called customer care and logged a complain to replace the product. Executive gave me TAT **hrs after **hrs I called again then they again logged new complain for **hrs TAT but no resolution again I called * times and every time they transfer my call to senior which never transfer to senior. After that I send mail on email id <cs@jiomart.com> * times every time received reply complain logged will provide you solution but no solution. Finally I send email ok I will used this product but send me my extra money which is Rs*** again they logged a new complain. No one ever contact me over the phone. Please provide some solution.
My order No. *****************A
My Name:Disha Gupta
Email ID: guptadisha**@gmail.com
complaint number: **********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Jiomart
Resolved
Frustrated? File a Complaint
NoBroker
"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."
Prashanth Rao
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