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Makemytrip.com - Incorrect information provided

Ritesh Choudhary filed complaint against Makemytrip.com on May 1, 2019

I booked a room at Days Hotel by Wyndham Singapore At Zhongshan Park In Singapore via www.makemytrip.com. In their website, they mentioned that the hotel serves Veg Indian food and have a swimming pool. However, after check-in, I came to know that there is no Indian food nor swimming pool in the hotel. The only reason to book this hotel was for the Indian food and swimming pool. Since, both the things were missing.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Makemytrip.com

80

Total Complaints

33

Total Resolved

41.25%

Consumer Satisfaction

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