Jio mart
- Incomplete Product Received Closed
Naman Gupta filed this complaint against Jio mart on Nov 03, 2023
i ordered *** boxed from JIO mart on *th October but received only ** boxes on *th October. the box i received from them in which the product was can only fit ** boxes not even ** boxes. so oi complained about it and the customer support said they will look into it and i told them to provide me with refund or the boxes which are missing. they told me nothing then and then closed my ticket in *-* days.they didn't even told me to do anything.then i complained again and they said they will look into it kindly wait, i then waited for almost **-** days still no resolution was provided to me. i then called the customer support and told them everything they then again did nothing and closed my complaint.on *rd November i called again and talked to their senior and they are saying me now that i return the product. they first didn't told me to return or do anything.i run a small business and used *-** boxes as i was in need so i told them that i cannot return you can give me the missing boxes or send an executive and let him check if *** boxes can fit into the packaging box.i even told them, to contact the seller why they sent me the incomplete product,they refused and said they cannot do anything about it.this is not acceptable!
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Jio mart
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
Related Complaints
Jio mart - NOT RECEIVE ORDER Closed
I HAVE PLACED TWO ORDERS ON ** & ** OCTOBER. EXPECTED DELIVERY DATE WAS ** & ** OCTOBER. ON THE DATE OF DELIVERY, DATE HAS BEEN REVISED AS ** & ** OCTOBER. I WAS WAITING FOR MY ORDER TO GET DELIVERED BUT NEITHER I GOT THE ORDER NOR ANY UPDATE A...
Oct 25, 2024 by TASLIM SALIM CHOUDHARY
Jio mart - Item not installed Closed
We ordered LED on ** July **** which is not yet installed so I want to return it but company is not giving me return by saying that it was to be returned within ** hours of order. Almost *-* times I asked company to install it and they said it ...
Aug 01, 2024 by
Jio mart - Expired product delivered Closed
I ordered mother mixed pickle from jio mart on **th july **** and it was expired on **th June ****. I raised complaint and also connect with customer care executive but no response from them. If in case we consume that expired product then who...
Jul 18, 2024 by Shubham Agarwal
Jio mart - Not getting refund Closed
I have ordered grocery and somehow it was returned without any information. After that I raise the complain with jio mart support they always saying the same thing that we have escalated your issue our team is working on this please wait we wil...
Jul 11, 2024 by Anand prakash Khanna
Jio mart - PREPAID ORDER NOT DELIVERED Closed
I am writing to formally escalate an urgent issue regarding my order with JioMart, which has been handled with utmost negligence and disregard for customer satisfaction. Below are the details of my order: Order Number: *****************W Sh...
Jul 01, 2024 by Souvik Saha
