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Jio mart
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jio mart?
If you are not satisfied with Jio mart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jio mart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jio mart
But before filing a complaint, you should
a. Contact the customer support of Jio mart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Jio mart
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Jio mart - Incomplete Product Received Closed
i ordered *** boxed from JIO mart on *th October but received only ** boxes on *th October. the box i received from them in which the product was can only fit ** boxes not even ** boxes. so oi complained about it and the customer support said t...
Nov 03, 2023 by Naman Gupta
Jio mart - Return order related Closed
I placed order number *****************A on October **, at *:** PM. The order app indicates that the products will be delivered on October **, ****. I monitored the delivery time and noted in the application that my order shipped on October **,...
Oct 28, 2023 by PRAKASH A
Jio mart - Non working iteam sold to me by jio mart Open
Hi i have ordered Pinnacle keyboard from jio mart on **th September **** and i received my product on **st September ****, keyboard was of very poor quality and stopped working within * days. Then i raised return request on **th September **** ...
Oct 05, 2023 by Aniket Banavalikar
Jio mart - Defective piece delivered and not taking return Open
I received the pigeon kettle on ** aug and immediately upon seeing that it's a defective product I raised a return but Jiomart is saying packaging is fine and it cannot be returned.. I raised return request on ** aug and it's ** day today no on...
Oct 04, 2023 by Nazeer shaik
Jio mart - Wrong package delivered Open
I ordered YUM YUM Dry Fruits Combo Pack * kg (California Almonds Badam & Cashews W*** Kaju) *** g Each on september *th '****, insted they have delivered Anjir. I raised a complaint through email in this regard on **st september '**** i didnt g...
Sep 26, 2023 by Harshan Kumar G V
Jio mart - Sansui Washing Machine Open
I purchased Sansui automatic washing machine *.* kg from jio mart. Recently I faced issue in machine so i complaint to jio mart on ** sep **** and engineer came to check this and found part is faulty. So he told me to registered another complai...
Sep 25, 2023 by krishan Sharma
Jio mart - Wrong product delivered without bill and delivered product is not working Closed
I placed order for nokia *** on **/aug/**** in jio mart and nokia *** which wrong product got delivered on **/aug/**** as my father received order they don't know much about online process when I came back from outstation on ** August and when ...
Sep 16, 2023 by Vishwnath Parashetti
Jio mart - Wrong Product delivered Open
I had placed order for TP-Link Archer AC**** Archer C* Wi-Fi Router on **th Aug ** and received wrong company MiWifi Router on **rd Aug. I have raised complaint via Jio Mart app they rejected initially giving false information tried contacti...
Sep 15, 2023 by Rahim Merchant
Jio mart - Damaged product delivered Open
Hi I filed complaint on *th July and till date there is no response to my concern. Bad quality of bucket has been delivered with scratches and broken edges. I had filed complaint and even called customer care several times but no one is givi...
Jul 08, 2023 by Zubin Baisiwala
Jio mart - Poor customer service and delay in everything Closed
I have ordered on **th of June with * products they gave delivery date on **th of June On **th moved to **th And **th moved to **th On ** th they said one product is out of stock after I ordered And got delivery on **st Asked for any ...
Jun 23, 2023 by Shanth kumar
Jio mart - Different Product received Closed
The product i ordered was Haldiram Namkeen and i received wheat ...
Jun 01, 2023 by Sombala Bhandari
Jio mart - Return pickup is not done Open
I have order a Sansui *.* ton *Star Inverter Split AC, Model Name- JSE***SI****. Jio Mart application shows that the warranty is *year manufacturing, * years on PCB and ** years on compressor. But the user manual from the item show that the war...
May 14, 2023 by Yadram Yadav
Jio mart - Refund haven t been processed Open
it's been a while my refund has not been initiated ...
May 10, 2023 by Sharmistha poddar
Jio mart - No refund provided by the Company from past 2 months Closed
A product was bought from jio mart for which they delivered a wrong product. Further, we asked for a refund they took the product back on **th March **** however till date we haven't recieved any refund despite of several follow ups. They alway...
May 05, 2023 by Raksha Nathwani
Jio mart - Order status not moving forward stuck at processing Order ID Closed
I have ordered one Samsung mobile charger through jio mart on **nd April ****, it was about to delivered by **th April but even after waiting * more days it's not yet delivered & the order status is still under process. Everyday the expected de...
Apr 27, 2023 by Soumya Kundu
Jio mart - Product not delivered Open
Order no. *****************W I ordered this item on * April **** and then it showed an expected delivery date of * April ****. On * April, the app showed a new delivery date of * April, on * April it showed a delivery date of ** April, on **...
Apr 11, 2023 by Chitranshu Kumawat
Jio mart - Cancelling the orders and cheating customers in the name of offers Open
Jio mart is cheating customers in the name of offers. I have placed an order of crocs sandals which has **% discount. They cancelled the order after postponing the delivery ** times and when contacted customer support, they told it happened due...
Apr 10, 2023 by C Praharsha
Jio mart - REFUND Open
I HAVE RECEIVED A PACKAGE ON ** MARCH **** AND WAS IMMEDIATELY RETURNED THE SAME DAY ** MARCH**** AND THE SAME PERSON SUSHIL RAJPUT FROM EXPRESS BESS HAS PICKED UP THE PRODUCT Mobile No. ********** And ON COMPLAINING SINCE ** MARCH EVERY DAY T...
Mar 28, 2023 by SANDEEP KHURANA
Jio mart - Damaged rice packet received Open
I have received damaged basmati rice packet from jio mart and they don't reliase their mistake and not given me refund...
Mar 26, 2023 by Priti nigam
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