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Swiggy - Incomplete order deliver I pay for complete but did not receive

Kripanshu Gaur filed complaint against Swiggy on Sep 7, 2019

I have ordered food with addons like extra cheese and mayonnaise. I also pay for that too with these addons. I did not want the food so after selecting addons I even mention it in the special instructions too. But then also I received the order without my addons for which I have already paid. After chatting with customer support they just misguiding me with there words and provide me with the Rs ** coupons for my ** Rs food which was waste for me. They continue to say we will take care in future but did not tell me what for the current lose of my money.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Swiggy

1953

Total Complaints

1005

Total Resolved

51.46%

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