Swiggy
- Huge cancellation fee charged Closed
Nikhil Raj filed this complaint against Swiggy on Aug 06, 2020
Regarding order #***********, I placed an order for Rs. **** and after two hours of order, order was cancelled and Swiggy charged Rs **** as cancellation fee. They are giving excuse that they tried to call me * times but I did not get any call. They told that they had sent email and sms intimation but I did not get any email or sms. They could not hold the order even for two hours and charged me such a huge amount of money for network issue. Is it really my mistake? They have mentally harassed me. Please help
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Swiggy
Resolved
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Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
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