- Huge cancellation fee charged Open
Regarding order #***********, I placed an order for Rs. **** and after two hours of order, order was cancelled and Swiggy charged Rs **** as cancellation fee. They are giving excuse that they tried to call me * times but I did not get any call. They told that they had sent email and sms intimation but I did not get any email or sms. They could not hold the order even for two hours and charged me such a huge amount of money for network issue. Is it really my mistake? They have mentally harassed me. Please help
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Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
The food was delivered after an hour and that food smelt so bad it was almost like trash. It was probably *-* days old specially the curd which was spilled in the other sections of the packaged thali as well. It had bubbles on it. We could not ...
Aug 31, 2020 by Ashna Thapa
I have ordered some groceries from Swiggy with order number ***********. They didn't deliver the product and later it was cancelled by them. I thought amount will get auto credited in my account. But when it didn't happened i connected to their...
Aug 30, 2020 by Gopesh Kumar Parashar
Order #***********, for biryani, their delivery boy not reached on given location & laso his phone was unreachable, after an half hour i raised query but they said they have tried to deliver but i wasn't their, i have cctv report their executiv...
Aug 23, 2020 by Avtar Singh
I am a regular customer of Swiggy. I ordered food item worth Rs. *** on ** August ****. As per the tracking details available, the delivery boy picked-up the order after a long time. Within no time, I was shown that the delivery boy around my ...
Aug 19, 2020 by Harish Chopra (Harry)
I had placed an order with swiggy which was canceled without giving me any prior intimation. To give you some background, I am currently at my in-laws place in an army cantt area with limited cell phone network. I had ordered a cake for my pare...
Aug 16, 2020 by Divya Menon