Swiggy
- Huge cancellation fee charged Closed
Nikhil Raj filed this complaint against Swiggy on Aug 06, 2020
Regarding order #***********, I placed an order for Rs. **** and after two hours of order, order was cancelled and Swiggy charged Rs **** as cancellation fee. They are giving excuse that they tried to call me * times but I did not get any call. They told that they had sent email and sms intimation but I did not get any email or sms. They could not hold the order even for two hours and charged me such a huge amount of money for network issue. Is it really my mistake? They have mentally harassed me. Please help
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Swiggy
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Swiggy - Received wrong order and amount not refunded Closed
I placed an order with Swiggy on a sunday afternoon and they took * */* hr to deliver the wrong items. So, I reached out to swiggy customer service to raise a complaint and to request a refund as i got a completely different order or to replace...
Feb 14, 2021 by Raga Challa
Swiggy - Received melted and damaged cake Closed
I have odered cake through swiggy but I have received damaged and spillage and melted cake. I have shared immediately images to the swiggy but they rejected to refund my money back. Swiggy is totally cheating the customer by sending the...
Feb 13, 2021 by Lokesh T
Swiggy - Food not delivered Closed
I ordered food from swiggy and paid them ...when the fiid was about to reach as shown arriving in * minutes i called the delivery boy twice ..the phone rang but he did not picked that up and then i saw on app that my order is cancelled and ful...
Feb 09, 2021 by Saranpreet singh Dhillon
Swiggy - Swiggy order failed amount debited successfully Closed
I placed an order on Swiggy on ** th jan , where the phone upi payment was successfully done but The order failed . I coantactwd customer care they said it would be refunded back in *-* days but it’s more than a week and I have still not reli...
Feb 08, 2021 by Harpreet
Swiggy - Order not delivered Closed
Hi I want to highlight today's incident the kind of service was provided by the Swiggy. Really not expected from the brand like this. Delivery person not able to locate the my address so called him ,located him the address not providing h...
Feb 08, 2021 by Anushri
