Goibibio
- Hotel cancelled but not giving refund Open
Navneet Gupta filed this complaint against Goibibio on Apr 13, 2019
I made * cancellable hotel reservations through Goibibo. Firstly they generated the booking id but the actual reservation not happened for * of the hotels I came to know this when I called the hotels directly. I contacted all three hotels, and below is the status. It's highly unprofessional that my money is been with Goibibo now for all three bookings but they are unnecessarily keeping the money.
Booking ID: HTLB*B*JGE*RW --Booking Not Confirmed / No Booking Made
Booked on: March **, ****, *:** a.m.
Booking ID: HTLB*B*T*H**R --Booking has been cancelled, the refund has already been given to Expedia
Booked on: March **, ****, *:** a.m.
Booking ID: HTLB*BFFC**** --Booking Not Confirmed / No Booking Made
Booked on: March **, ****, **:** p.m.
I raised the cancellation request on *rd April ****. It's been ** days they are not issuing the refund. I tried calling customer care but it always disconnects automatically after giving the auto-response. I tried contacting them through email but I only get the same response every time that the query has been forwarded to concern team.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Goibibio
Resolved
Frustrated? File a Complaint
Byju's
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
Related Complaints
Goibibio - Refund Not Received Closed
Refund Not Received Yet Booking ID GOFLDNTAND*FMYH***** This is to inform you that I have Not Received a Refund of Rs. *****/- Till Now. The \Amount is Still Not Transferred to my Account. Every Day Customer Care Executives are Giving Diffe...
Nov 16, 2023 by ANUPAM SRIVASTAVA
Goibibio - Refund not being processed by Goibibo Closed
This is regarding a flight booking through Goibibo for Air India flight. Due to flight time changes by Air India, we had to cancel the tickets and initiate the refund as required. After multiple time followup with Goibibo support, they do not ...
Jan 16, 2021 by Subhadip Pal
Goibibio - Refund from Goibibo Closed
I have booked a few tickets from goibibo and below are the PNRs number. These tickets have travel dates between **th march to **st April. But due to lockdown flights were cancelled. I reachout to airlines indigo and spicejet. indigo said the...
Dec 04, 2020 by Shipra Verma
Goibibio - I have not been refunded yet for cancelled flight by Airline Closed
I have booked GoAir G*-*** flight from Pune to Nagpur on Goibibo App on date ** sep ****. I received call and email from airlines on ** sep **** that my flight is non-operational and got cancelled by Airlines.I tried to contact customer support...
Oct 29, 2020 by Swapnil
Goibibio - No Refund transferred for 5 months Closed
I had cancelled my flight booking with goibibo from Vancouver to Guangzhou and from Guangzhou to Delhi on *th March and my airline transferred the full amount of Rs.***** to goibibo within a week.So I waited for a month but goibibo didn't proce...
Aug 08, 2020 by Sikander pal singh puri
