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Sveta Menon filed complaint against Agoda on Mar 14, 2022
In March ****, I reserved and paid ***$ for a room for my colleague in Le Castle River Hotel and apartments, Phnom Penh, Cambodia.
He was to fly in from India to Cambodia with a transit at Kuala Lumpur, Malaysia but on **th March **** India closed its borders for international flights and he could not take the flight. (copy of ticket and confirmation of return of funds on the “non-refundable ticket” as the flight was cancelled ).
I contacted a few times the support section of Agoda on return of the funds as we could not arrive for reasons beyond us. They inform that the hotel reservation is valid and if we cancel it all funds would be lost as per the booking there is no return of funds against cancellation of booking.
My colleague wanted to visit Cambodia on business but after two years the proposition is dead and he has no reason to visit Cambodia. Please return the funds paid.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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Maine ek property book ki thi aur use jagah per jakar dekha To kuchh bhi nahin tha aur Maine jab khuda mein complaint ki to mujhe ek mahine se lagbhag pagal banaa rahe hain bol rahe hain ham check kar rahe hain ham ...
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