Agoda
- Hotel Booking Refund Not Recieved Open
Danica Mary Machado filed this complaint against Agoda on Nov 11, 2022
I had made a hotel booking from the Agoda app in May ****. While booking, I was informed that the the booking was entitled to a full refund of INR *,***.**. I needed to make changes to the room occupancy, so I was informed to cancel the current booking and re-book on the app, which I did. After cancelling my previous booking, I was informed that the money would be refunded to my card within ** days. After ** days upon checking the refund status on the app, it showed that the refund was processed, however I as of now I still didn't receive the refund. I tried getting in touch with agoda support via telephone & email, but to no avail.
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Resolution Demanded:
Refund / Credit for purchase
Agoda
Resolved
Frustrated? File a Complaint
Travolook
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
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