Makemytrip
- Hotel booking forcefully cancelled inspite of full payment Closed
VINAY DUGAR filed this complaint against Makemytrip on Jun 05, 2017
I had booked hotel for darjeeling from **/**/**** till **/**/**** , at khush alaya - sterling holiday resort , darjeeling booking id nh ************* and from **/**/**** till **/**/**** booking id nh ************* in the name of vinay dugar through make my trip. I paid the entire hotel amt. after my hotel confirmation I had booked flight tickets to and from guwahati to bagdogra and bagdogra to guwahati for * persons. these flight tickets were non refundable and booked through make my trip only. my hotel was reserved and i got confirmation message for hotel booking. after few days I received mail from make my trip telling me that there was some technical error due to which hotel amount was wrongly mentioned. they asked me either to cancel my booking and opt for refund or pay the difference amount of hotel approx Rs *****-*****. I refused for the same as it was not my fault. also I told them that I had booked non refundable air tickets to and fro for * person amounting to Rs **** for which I will not be able to claim any refund. Inspite of that they abrubtly cancelled my hotel booking
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Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Makemytrip
Resolved
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OYO
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
Roshin A Rahman
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