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Makemytrip (india) Pvt. Ltd. - Hotel booking cancelled

Ferin parakot filed complaint against Makemytrip (india) Pvt. Ltd. on Apr 21, 2019

I have reserved hotel in Langkawi for * days.
Check-in Date: **/**/**
Check out Date: **/**/**
Booking no: NH*************.
The payment was completed and received an invoice from MakeMyTrip. Also received a booking confirmation email from MakeMyTrip.
Now they are saying there was a technical error and the booking is picked up on wrong rates as because the system has generated wrong rates automatically. I have planned everything according to that booking. if they cancel that I will have a loss.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Makemytrip (india) Pvt. Ltd.

109

Total Complaints

31

Total Resolved

28.44%

Consumer Satisfaction

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