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komal Patel filed complaint against Ajio.com on Sep 27, 2019
I placed return request for * products form my order ID FL**********; courier partner came for twice for the pick up my products but database what they having not matching with my products codes! so
*. my *st concern is they delivering wrong products may be so database not matching
*. or they giving wrong database to the logistic partner so only this issue happened.
on above that I provided lots of time with images of products in mails every time they are coming up with new matter from ** days I am fighting with them for return but not one responding well. at last logistic partner cancelled my pick up to the company still company didn't took any steps to complete my process now they are asking to self send the products.
they are having issue with that database or with logistic partner why customer should suffer due to that.
every time asking me for images and mails and all still not any steps was taken. and this is happening second time with me.
worst customer support from there end. will never ever shop with them. everyday calling them mailing them still no resolution I got.
my *k was wasted in this site. dont shop with them better to buy costly things from any other site. because they are doing mentally disturbance and not resolving ur query every time new executive called up need to explain all details and at end not get any answer or resolution.
not a good site to do online shopping.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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