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Apollo 247 - Havent received refund and doctor s did not respond

Meghna Prasad filed complaint against Apollo 247 on Oct 23, 2022

I had a doctor's appointment through apollo **/* on **th of October where one of the doctor did not respond when I reached out for help they asked me to talk to other doctor I had told them it's an emergency am ** weeks pregnant yet none of the doctor's responded nor customer service responded when I asked for refund no one initiated it yet lied to me that the amount is been initiated regardless telling them I need the money to consult doctor it's medical emergency so far I haven't received money nor go a proper response

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Apollo 247

9

Total Complaints

2

Total Resolved

22.22%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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