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Apollo 247 - Not received refund

Lokesh Kumar N filed complaint against Apollo *** on Oct 26, 2022

On **th September ****, I ordered medicines worth **** on the apollo *** app, But it was not delivered and when I tracked the order it showed no stock. I contacted the helpdesk, and they said once the order is returned back to the store refund will be initiated but it has been already more than ** days the order has not been returned back to the store and I have not received my refund yet. I have contacted the helpdesk several times but they are not responsive I have contacted the Apollo RR Nagar branch(since medicine was dispatched from this store), but the store people have no clue regarding my order. Please help me to get my refund, I have paid with a credit card and Bill has been generated. Now I have to pay the bill from my own pocket if I don't get a refund. I have attached the order details and also tracking details.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Apollo 247

9

Total Complaints

2

Total Resolved

22.22%

Consumer Satisfaction

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