Hathway boardband Chennai
- Hathway boardband Cheaters Open
Vijay Anand. B filed this complaint against Hathway boardband Chennai on Jan 01, 2024
Taken new hathway broadband prepaid connection from sales team of hathway after they promised me that the modem is FREE TO USE.
Also thay said that Rs. *** is required as refundable modem deposit which will be returned immediately after closing the broadband connection if not satisfied by the services.
After ** months of prepaid service, suddenly they charged in their bill of rent for modem. I e., Rs. ** + **% GST as monthly rental. And they said that it will be charged for every bill hereafter..
I said that, initially they said that modem is free to use. But now they charge rent for it. Hence I'm unsatisfied with their service, since they are cheating the customers.
Hence I closed the broadband connection and asked for my modem deposit to be refunded.
Now they said that they will not return my modem deposit. If refund required I must take thier service for ** months minimum. This is pucca cheating, because thier sales team information informed me that I can surrender or close my broadband connection anytime and get the modem deposit back once I return the modem.
Now they are not ready to return my money and asking for modem alone.
I clearly told them that they can come and collect the modem anytime by returning my deposit money.
But instead, they are daily torturing me via phone calls, mails, WhatsApp messages to return the modem or activate the connection. Thousands of time I told them, I don't want their service because they are cheaters. Also to come and collect the modem after returning my deposit.
But no response from them. Simply they torture me every day for the past * months because of which Im unable to do my router ne job and incurred a loss if more than ***** rupees in the past * months.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Hathway boardband Chennai
Resolved
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