- Harassment done by Byjus cancellation department Offered Resolution
So it was a fraud sale being made by a counsellor at Byjus on **th October ****. When we got to know about this, we put this in front of a senior manager on **th October (*th day of the order which is within the ** day policy) and asked for cancellation and she felt sorry and gave her word that the cancellation will be done within * days, whose call recording is still with us. But from then to today we have tried to reach back to them around hundreds of time, but the only reply we get is that the cancellation team will call back within ** minutes which they never do. Now when the finance department has started deducting the money from my account, it has really became lot harassing from their part. We are being threatened by them that our cibl score and penalty charges will be deducted when the actual fault is done by Byjus. We have never received any product from Byjus so why should we pay. We have applied for cancellation within the stipulated time, then why should we be harassed.
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Refund / Credit for purchase
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
I have subscribed for byjus **th in August **** and byjus agent got ₹**** in advance. He said that you can cancel within ** days if you are not satisfied and asked account no. For refunding purpose. But after a week I'm not satisfied with byj...
Jan 04, 2021 by RAQEEBUDDEEN AHMED
Byjus - BAD SERVICE BY BYJUS Closed
I AM PURCHASE A STUDY MATERIALS FROM BYJUS COUNCILORS MR RISHAV RAJ ALL PAPER DONE EMI START SOME THING TWO MONTH GOING NO ANY CALL ATEND BY BY MENTOR SO STUDY IS COMLETLY CLOSE BUT EMI DEBITED IN MY ACCOUNT SO I WANT TO REFUND MY MONEY...
Jan 03, 2021 by ANIL KUMAR BHARTI
I have purchased byju's ias tablet course for **** in August for Rs *****. Due to financial reasons, my mom couldn't able to pay the fee further and we asked byju's to cancel my course from October *nd week. Also she's is a single parent, she c...
Dec 12, 2020 by Shanthini Priya
Byjus - Money not refunding Closed
I bought * years jee course and paid **** for registration and remaining amount as emi but later we decided to cancel it and applied for refund and it is now ** days when I applied for refund. But I hadn't refunded yet. Every time I call cust...
Dec 03, 2020 by R Ahlawat
Byjus - Fake promises Closed
I purchased the IIT-JEE tablet in September ****, the salesman promised that my kids will get one on one attention but it is far away from reality. Initially they would call once in every month to check on my kids and during those conversations...
Nov 29, 2020 by Adhisha