You Broadband
- Grievance for no service Closed
Akash Patel filed this complaint against You Broadband on Jun 06, 2019
I have shifted my house on *th May **** and requested to install the internet at the new address. The representative informed me that the whole process will take a week. Its been a month and yet it hasn't been resolved. I have called at least ** times to the customer care and tired of hearing the same answer every single time "Please have some patience and we will help you". I'm without internet for a month and yesterday you broadband representative came to charge **** rupees for the deposit of modem which I have already paid at the time of the first installation. So, this was the false charge made by the company and still, I paid because I'm into the information technology field and run my own organization, so internet is must to contact with my clients abroad. It is the worst customer service I have experienced in my entire life. Please do help me in fixing the issue and extending the service by ** days and receiving my money back which are charged for a false reason.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
You Broadband
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
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