Flipkart - got scammed

It's been ** days since I have place my order. Commited day was **th of
October then the date shifted to **th of
October then I called the Flipkart
customer service centre they communicated me that due to uncertain reason
date have been shifted, your product will be delivered by **th of October
but it was again delayed then I called again and again and again then I was
committed the delivery would be done by **th of October now it's **th still no update

I have paid *** rupees to avail a VIP membership but still I am not getting any advantage of the service
Humble request please take this issue at priority and resolve it as soon as possible
I have called near about ** times to Flipkart service centre but I am
not getting any satisfactory feedback or revert
I have all the call
recordings with me as well