Flipkart
- Got defective product Closed
BINIL P B filed this complaint against Flipkart on Dec 07, 2023
I recently ordered a front load washing machine from Flipkart, and I was incredibly disappointed to find that the product was defective. Upon delivery, I thought the issue might be a design choice, but during the product installation, the installation engineer confirmed that the machine was indeed defective.
I immediately contacted Flipkart customer service to request a replacement or refund, and they offered me refund initially. However, after keeping me in loop for ** days after delivery, they have now denied me both refund and return. I am appalled by Flipkart's lack of customer service and their willingness to sell defective products to their customers.
Order ID: OD******************
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Resolution Demanded:
Refund / Credit for purchase
Flipkart
Resolved
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"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
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