Make my trip - Got cheated by Makemytrip denying either a travel change nor a refund

Suhas R filed complaint against Make my trip on Jan 24, 2022

I initially booked my tickets on **** and was supposed to travel on April ****, due to the pandemic i paid extra **,*** to reschedule it to October ****, after that the pandemic was still there and moved it to december ****. This time the airline itself has cancelled my ticket and I dont even know what is the status of my ticket. When i ask makemytrip customer care they are telling to check with airline, when checking with airline they are telling to check with makemytrip. I am completely stuck as i am not sure when my money will be refunded.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Make my trip

398

Total Complaints

153

Total Resolved

38.44%

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