- Goods not delivered and amount not refunded Open
After placing the order, on **st July **** 'expected date of delivery' was shown as **th July, on **th July it changed to **th July and on **th July it changed to **th July. On **th July when I checked the status it mentioned 'Delivery made on **th July'.
I promptly contacted Customer Service no. **** *** **** and informed that no delivery has been made. I was informed that the goods had been despatched from the godown and might be in transit and that I should wait for a day for delivery. However, no delivery was made even after daily follow up though refund of small amount was made without any details. Finally on *rd Aug. **** I requested for refund of balance amount. I have sent several e-mails to 'Customer Service' and also to 'CSHead' and also contacted over telephone several times. Twice I received telephonic calls from CS that refund will be made but still nothing has been done so far.
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Refund / Credit for purchase
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
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Sep 05, 2020 by Malav Parekh
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Sep 04, 2020 by Mohit Sapru
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Aug 27, 2020 by Jyoti maurya
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