Pepperfry
- Furniture spoilt in 3 months Open
Roshan Kumar filed this complaint against Pepperfry on Jul 27, 2021
Hi
We purchased a furniture (storage bed) from pepperfry. The Product cost is rs.*****. It was ordered on **-**-****, and the same got delivered on **-**-****.
After three months the product is spoilt fully.
We went to our hometown on *th May, till then the product was in good condition. We had kept two blankets in the storage, and left for our home town. Then we returned back to our apartment on **th July, and saw that the bed was fully covered in fungus in the storage area. Also the product was fully damaged. I have attached screenshots for the damaged product. We have so many furnitures in our flat but none of them are spoilt but only the bed. After complaining in pepperfry customer care so many times, one carpenter came to visit and said that this cannot be repaired. We still tried complaining again so many times, but with no luck. There was no response. I am attaching all relevant documents and email communication with pepperfry.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Pepperfry
Resolved
Frustrated? File a Complaint
OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Related Complaints
Pepperfry - Delivered defective and cheap quality bed Closed
I ordered two beds from pepperfry this year Jan and this was the worse decision which I could take. They delivered cheap and defective quality bed which broke down within * months. I reached out to the Pepperfry team but they simply denied hono...
Oct 27, 2023 by Bhaskar Singh Bisht
Pepperfry - Poor Quality Product Closed
I had bought Nikki King Size Bed from Pepperfry and it was delivered on **th March, within *.* bed broke and a complaint was raised and it was repaired and now one *.* months again it is broken and I have initiated a request for return on *th S...
Sep 09, 2023 by Vijayanandan
Pepperfry - Defective item delivered Closed
We have purchased three door wardrobe from pepper fry on June **th and we received on June ** there after on the day of installation the person found that one part of the product is defective and he told that he raised the complain against it ...
Jul 07, 2023 by Pinjita Nandi
Pepperfry - Package not delivered Closed
I have applied a mattress from pepperfry application and same was not delivered to me. But in their application it is reflecting as delivered. No one responding my query....
Jun 03, 2023 by Shibani Das
Pepperfry - Wrong bed Delivered Closed
I ordered a queen size bed from pepperfry which was solid wood on description. On delivery i saw it was engineered wood. Pepperfry does not reply properly and say that it can be repaired, even though their carpenter says other wise....
May 30, 2023 by Rikshit Rawat
