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BSNL - FTTH Internet is nto working PON light keeps flashing

Prakhar Kumar filed complaint against BSNL on Dec 17, 2022

I am a BSNL FTTH customer from Ahmedabad.. The PON light keeps flashing on my ONU

I've tried to have it fixed, but it works for a few hours and, then thesame problem is back. I have also changed the entire fiber cable once, and I have changed my ONU twice. With the new ONU, Internet works for a few hours and then again the PON light keeps flashing.

LCO has no clue and is uncooperative.

Please help.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

BSNL

61

Total Complaints

32

Total Resolved

52.46%

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