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Helping you with BSNL complaints
If you want to complain about a problem that relates to BSNL, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
If you have an issue with the BSNL services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against BSNL?
If you are not satisfied with BSNL, file a complaint now:
1. Go to "File a Complaint" page
2. Choose BSNL and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from BSNL
But before filing a complaint, you should
a. Contact the customer support of BSNL first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with BSNL
Find the contact details of BSNL to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
BSNL - Mobile Recharge unsuccessful Closed
On **-*-**** , **.** noon , tried to recharge my BSNL mobile prepaid for Rs *** for ** days . Bank a/c was debited , but phone is NOT recharged...
Aug 24, 2021 by M Indu
BSNL - Paying for Fiber plan but getting only Open
From last **-** month I have been paying bill for ***Mbps i.e ****/*** rs plan but getting only ** Mbps, that too after so many complaints. After Online consumer forum complaint they shared one letter in Feb **** saying Our modem does not suppo...
Aug 09, 2021 by Amit Kumar
BSNL - Mobile recharge failed Closed
Recharge failed but amount debited from my PNB bank A/c . Blank receipt is ECOM ************ Pasfar Technologies Pvt ltd. Please Refund my Amount Rs. *** as early as possible....
Aug 06, 2021 by Dipak Dey
BSNL - Billing issue without using the services Open
My BSNL Broadband line was taken out on Jan ****. Even after the disconnection got billed for the month of Feb, March and April. So, i lodged a complaint on the BSNL website with complaint number *********** and even talked to the SDO of the Ko...
Jun 15, 2021 by Ritesh Kumar
BSNL - Mobile recharge not done Closed
I tried and payment made for recharge my mobile, Rs.***debitted from my account but recharge not happened on *th May. I want to refund my amount....
May 10, 2021 by Sabu V M
BSNL - Recharge unsuccessful in my mobile number Closed
i had recharged my BSNL number ********** on **-**-**** through Deal me good an amount Rs ** Ref IGALBMBCE* ...
May 04, 2021 by shijith sl
I have done recharge through this site for my wife's BSNL Mobile number on **.**.****. Rs. ***/- (Rupees four hundred and four) have been debited ( Ref No: **********IGAKHCOUM*) to my account but phone was not recharged. Hence I request you to...
Jan 29, 2021 by M. DURAICHAMY
BSNL - Customer care service Open
I made a recharge of *** plan on my bsnl GSM no. ********** on ** Dec ** however my phone is not working yet neither they are showing any fault against my number i tried to contact the customer care service *** times but no response from them j...
Dec 26, 2020 by Sayar Ahmad Khan
BSNL - Generating the bill without service for six months Open
my phone line dead from last * months and after several complaints in my near exchange they are not even attending the issue, and without any service for last six months they charged the bill and i even paid same but the is still not solved B...
Dec 12, 2020 by sumesh
BSNL - Land line telephone not working Closed
With bsnl complain doc no ***********,since June ** **,not working, but had to pay the bill each month regularly. Want get back the amount being paid for this faulty months, and to stop raiaising bills still rectification. Land/line,,(***)****...
Oct 09, 2020 by Sekhar mitra
BSNL - Money deducted Closed
I made a top-up recharge of **ruppees through my dedit card money is deducted but recharge is not done please refund my money....
Sep 23, 2020 by Suraj Yadav
BSNL HAS NOT REFUNDED RENTAL CHARGES COLLECTED FROM**.**.** TO**.**.** RS**** AND SECURITY DEPOSIT AS LANDLINE IS NOT WORKING SINCE INSPITE OF REPEATED COMPLAINTSCONSUMER ID**********...
Sep 22, 2020 by PARTHA CHAKRAVARTY
BSNL - Recharge bsnl wrong Closed
BSNL ka recharge hua rang ok refund kar do...
Sep 01, 2020 by Rishpaul singh
On **th of august i did recharge to my bsnl number through gpay . Recharge was successful amount of *** got deducted from my bank account . I got confirmation mail from bank . But my cell number didnot get amount credited .. its been * days try...
Aug 16, 2020 by Dr neelesh
BSNL - BSNL Landline connections not repaired Open
* BSNL connection not working since March. Have raised complains in April for all four connections by still no action taken. Moreover we are receiving bills for each connection. Herein are the landline no’s and it’s respective docket no- ...
Jul 25, 2020 by Rahul Agarwal
BSNL - Non resolving of Issue Closed
My telephone number ****-******* is unserviceable since ** Jun **. After repeated complaints still pending. My monthly rental for the subject number may be waive off or my connection should be cut my complaints regarding this has been pending...
Jul 19, 2020 by Sanjay Kumar Singh
oUR bsnl landline has been dicconected /dead from past two months, raised complain in every two days, lineman comes and tell some wire is there and BSNL will not provide that, once a lineman came told that BSNL is in private hands they will not...
Jul 08, 2020 by Paridhi Jain
BSNL - Refund of deposit amojnt Open
Hi, I surrendered my landline connection on Oct **** but still now I didn't get the deposit amount for it.I have approached bsnl office many times still they are saying the same thing to wait as you will be receiving the cheque and also I ra...
Jun 06, 2020 by Santhanuraj
BSNL - ISP got money but haven t activated anything even after 2 and a half months Closed
I have requested for a BSNL FTTH connection on March **rd, for which the ISP promised it would be done by maximum * days, and he had all the necessary items to connect. But, he deferred it everyday saying he would do it the next day. I was tole...
May 22, 2020 by Aishwarya
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How to file a complaint against BSNL?
- Go to "File a Complaint" page
- Choose BSNL and write your complaint in detail
- Enter your personal information to create an account
- Get refund / replacement / damages from BSNL
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