- Fraud Transaction made on ^Open

Lakshit Sharma filed this complaint against PayTM on Oct 21, 2019

I Lakshit Sharma having Savings Bank Account (Account No.: ***********) in State Bank of India, Circuit House Branch, Jodhpur (Raj.) would like to draw your attention towards a very serious issue.

On **.**.****, * fraudulent transactions were made from my Account for Rs. **,***/- using my Paytm UPI PIN. As soon as I received the text messages of these fraud transactions, I immediately reported my Bank by writing them an application, the received copy of which I have sent to the Paytm & Bank for their ready reference. I have also mailed them my Bank Account Statement from **.**.**** to **.**.**** for their reference showing all the * fraud transactions at the last with respective reference numbers.

After that I informed the same issue to the Paytm Team and they accepted that my Account was hacked gave me the detailed description of the fraud transaction for investigation purpose in Excel Sheets compressed in Zip format. I have sent the same Zip folder to Bank & Police Authorities for their reference. While seeing those sheets, you will find out that the fraudster (most probably name in Paytm Account is: JAKIR LASKAR) has first transferred the amount to his Paytm Account and then to his Airtel Payments Bank Ltd. Account (Account Number: **********). The beneficiary name is: Abdla. The address of his Bank is: Airtel Center, Plot No. **, Udyog Vihar, Phase - *, Gurgaon, Haryana. The Contact number of the Bank is: ******* and IFS Code is: AIRP*******. Paytm has freezed the Paytm Account of that fraudster and I request Airtel Payment Banks Ltd. to do the same to his Airtel Account. I also requested the Airtel Bank to please cooperate with my Bank, Paytm, Rajasthan Cyber Crime Cell and myself regarding this serious matter.

On **.**.**** both, my Bank & Paytm told me to lodge an F.I.R. at the nearest Police Station regarding this issue and I have done the same on **.**.**** at my nearby Police Stn. i.e. at Ratanada Police Station, Jodhpur. I have enclosed the F.I.R. copy for your needful action & reference.

I request your goodself to please pressurize Paytm to refund my amount as because of the immense loopholes in their security system, someone has hacked my Paytm UPI Pin and stole all my money, but Paytm is just washing hands from this incident by saying that they cannot refund my amount because the amount has already been utilized by the fraudster.

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