The Shoe Factory
- Fraud they send you the wrong items then they tell you to ship back the products and then block you Open
Ankit Kandari filed this complaint against The Shoe Factory on Feb 11, 2020
The Shoe factory with the website https://www.shop***.com/theshoefactory* sells shoes on intagram. I ordered shoes from them they sent me wrong item, wrong size and really bad quality. When i told them to refund my money they said only exchange is possible.
They sent this text-
"for exchange:- courier back us on the given address:- name:-the shoe factory b/***,shilpraj appartment, near sardar school, rander rd,adajan patiya, surat-****** contact;-********** as soon as yr parcel is deliverd to our address we will resend ur desired one"
I agreed. I shipped back the products and after that they blocked me from every source. They dont pick calls, they dont reply on emails, whatsapp or instagram. Then they blocked me.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
The Shoe Factory
Resolved
Frustrated? File a Complaint
Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
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