Bookmyshow - Fraud listing of bhandardara Firefly camping

I had successfully booked * tickets on **.**.**** for bhandardara Firefly camping on bookmyshow. The details are as below:

Booking ID: BHDM***D*SUYPH

Venue: Bhandardara Lake Side Camping
Date & Time: Sat, ** Jun, **** at **:**pm

Ticket details:
Category and Seats:ADULT-DIRECTCAMSITE(****): * ticket(s)
Quantity: *

We were searching for the contact person details in the confirmed M ticked. However, couldn't find it.
As per the SMS received thought we were good to go. In anticipation of exciting, adventures, fun weekend, we headed towards the location given on website of the bookmyshow ("view on maps").

After a long * hours drive in a heavy rainy conditions from Mumbai we finally reached to the location at **:** hrs where we didn't found any camp setup or any sign board of the booked camping. We then asked few local people about the ' bhandardara Firefly camping' however none of them couldn't help us. They repeatedly kept on telling what is name of the organiser as there are many organiser. We kept on saying that we are looking for bhandardara Firefly camping, we had booked the tickets from bookmyshow. After reaching the location, google map showed that we have reached " pratibha lake side camping" and displayed a number. We contacted that mobile no (Mr pandurang **********). We informed him that we had booked tickets for bhandardara Firefly camping and we have reached the location. We informed that we had booked ticked through book my show. In reply, he informed that he has not received any booking and he is not associated with book my show. He further informed regarding one of his past experience. He informed that earlier also one couple had arrived from mumbai with bookmyshow booking and they had to return back.

We were very disheartened, felt cheated and more importantly I was in a middle of jungle with no mobile network with my wife. We were feeling unsafe as it was getting darker and our whole plan was ruined. We had no other choice to again headback to Mumbai after such a tiresome travelling. We reached Mumbai late night. It is pertinent to mention that we met with an accident while heading back to Mumbai in which there was a damage to my vehicle. The cause of the accident is deprived of sleep.

This is a clear case of fraud and mental harrasment. Our expenditure which can be quantified is as below:

Booking amount : ₹ **** excl applicable GST.

Fuel expenditure(petrol): ₹ ****
petrol rate was ***.**
to and from distance from my home to location is *** KM.
Mileage of my car Hyundai xcent: **Kms/ litre.
Hence fuel cost is : ₹ ****

Food cost: ₹ ****
around ₹**** per person for * meals (evening snacks, dinner and morning snacks as promised us in the website of
Bookmyshow.)

Toll taxes: ₹ *** for * way.

Water charges: ₹**
Bought from my own pocket * bottles of water of ₹ ** each.

Apart from these quantifiable charges, bookmyshow is also liable pay compensation for mental harrasment.
The cost of mental harrasment is inexpensive. However, compensation of ₹ * lakhs will do the justice.

In view of above, it is humble request to refund the amount of booking with GST charges and also arrange to pay the other quantifiable cost as mentioned above and compensation for mental harrasment caused to us at the earliest.

Please note that damage caused to the vehicle is not included here.