Bajaao
- Fraud in Amount showed while Ordering and Payment Closed
Kunal Mozarkar filed this complaint against Bajaao on Jun 11, 2020
Sir/Madam,
I had ordered Guitar (Pluto HW**-***P Jumbo Electro Acoustic Guitar
Rosewood Fretboard - Natural
Pluto
PLU-HW*****PNAT) from Bajaao.com on **/**/**** and payment was also done immediately. Yesterday I received call from their side and they asled me to pay more amount as the amount at which i bought that product was wrongly and mistakenly mentioned by them on site. They ask me to pay the additional amount that was ****/- as the original amount at that time was ****/- or they will cancel my order.
After the call the order was cancelled without my concern.
As at the time of booking the amount was ****/- of the product and i successfully booked amd paid the amount, but due to their mistake they are asking me to pay more amount.
Due to their mistake they haven't provided the product to the shipper and cancelled.
I am also having proof of Order Booked, Transaction Mail and Tracking Details.
Request you to please look in and help me to get that product at that specified amount.
Regards,
Kunal K Mozarkar
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Bajaao
Resolved
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Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi