Yes Bank Limited
- Fraud against Personal Loan Ref no Open
Raju filed this complaint against Yes Bank Limited on Oct 23, 2019
Resolution Demanded:
Apology
Refund
Replaced
Damages
Hi Team,
Recently I have taken Personal loan from Yes Bank. Reference no for the same is *******.
Before taking the loan, the agent committed that rate of Interest is **% and processing fee is *% and zero pre closing charges after one year. Because of that numbers only we agreed to take the loan and processed the same.
After the loan amount got disbursed, By seeing the welcome Kit I came to know that *.*% processing fee is charged and Rate of interest is **% and *% pre closing charges after one year.
I called the agent and informed the same. He told that, may be Old template was mentioned in welcome kit but as per records ROI is **% only.
But I called yes bank customer care and confirmed the ROI with them. They confirmed that ROI is **% and processing fee is *.*%.
Agent has made us signed on blank agreement papers without any details and after that he filled all the details manually. You can find the same in Loan Charges sheet attached.
Same fraud is happened for my colleague even. we both taken loan from Yes bank with two days difference. same agent has processed the loan for my colleague even. My Colleague loan reference is *******.
Below are the details of the agent
Name: Narender
Ph: +** **********
We have spoken to Narender Manager named Phani from Begumpet Branch regarding this fraud. We did not get proper answer from him even. They are saying that do what ever you want.
Manager Details:
Name: Phani
Ph: +** **********
Branch: Begumpet, Hyderabad.
We did not expected this kind of fraud in the reputed and most trusted banks like Yes bank. We just go with Yes bank brand and take loans.
I would request you to take the proper action against Narender and Phani, modify the ROI to **% and processing fee to *% and refund the amount which those people charged us extra.
I have attached the Welcome kit and Personal Loan charges sheet.
Kindly do the needful ASAP.
Are you brand?
Are you Lawyer?
Yes Bank Limited
NoBroker
"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
Rajiv Kinger
Related Complaints
Yes Bank Limited - YES BANK IS NOT ACTIVATING FASTAG Closed
YES BANK IS ACTIVAING FASTAG EVENAFTERCALLING ON ******** ON** ** **** AT **.** AND SUBMITTING DOCUMENTS ON WHATS APP NO********** ALSO COMPLAINED TO NHAI ON ** ** **** AS PER COMPLAINT NO ******* ...
Apr 03, 2021 by ANIRUDDHA DAMODAR CHOUGANJKAR
Yes Bank Limited - Yes bank poor service Closed
Yes bank is unable to maintain their mobile OTP delivery service for their customers. In last * years time and again my OTP delivery failed to mobile. Although email OTP delivery was working, but that OTP comes after failure of default mobile O...
Jan 23, 2021 by Sujit C
Yes Bank Limited - Delivered wrong credit card and not the one promised Closed
Yes Bank promised me a credit card with airport lounge access but issued the one without access. I already had many cards at that point of time but the reason I choose yes bank card was lounge access. Its a clear case of cheating and betrayal. ...
May 07, 2019 by Harshvardhan rai
Yes Bank Limited - Refund of Money from fraud Account Open
I am a vicitim of online job fraud and all the accounts given by them was genuine they told. But all the accounts were fraud accounts. And after filing the case and court orders have come in favour of me. After that also its been ** days the ba...
Dec 19, 2023 by Priya Vipin
Yes Bank Limited - Credit card calling to pay twice Open
Hello Sir, I am fed up with yesbank representatives who don't know basic Math also. On the month of september, my bill is of *****.** Transactions. Debits: *** ***** *****.** ****.** *.** Credits: ****.** In the *****.** ...
Oct 09, 2019 by uday kiran reddy