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Sujit C filed complaint against Yes Bank Limited on Jan 23, 2021
Yes bank is unable to maintain their mobile OTP delivery service for their customers. In last * years time and again my OTP delivery failed to mobile. Although email OTP delivery was working, but that OTP comes after failure of default mobile OTP delivery and a of wait of *** seconds. This hinders smooth transaction through net-banking. Recently I have lodged complaint on **th December, **** about this issue to their top management as well as GOI complaint portal which was forwarded by RBI, but till date no action was taken so far. Such inaction is ridiculous and condemnable.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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