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Sumit Kejriwal filed complaint against Planet Spark on May 4, 2024
I would like to bring to your attention that I enrolled my son in the course but I was not at all satisfied.
I have encountered several of the issues detailed below during his sessions, and your team has not been able to provide a resolution or assistance; these issues remain unresolved.
*) Platform or network malfunctions resulting in an inability to log in for a duration of two to three sessions.
*) limited exposure each child received for the duration of the session, the practice sessions were devoid of any meaningful effect.
*) The objective of the sessions did not align with their organization and substance.
*) The platform lacks the necessary level of user-friendliness to effectively oversee the various facets of sessions/classes and student assignments.
No real-time support from the support/admin team , even after raising multiple issues multiple times . We have made numerous unsuccessful attempts to communicate this to the relevant personnel on your end, including the counselor, teacher, and administrative staff.
They are not reachable at all.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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