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Planet Spark - Admission canceled but fee not refunded

Ravi Prajapati filed complaint against Planet Spark on Oct 20, 2023

Dear All
We have taken an course from Planet Spark for my Daughter and paid full fee through credit card around ***** INR.
First issue - no cancellation charges told us at the time of payment.
Once we decided not to go for classes ..before enrolments / registration also ..still cancellation charges are levied ..How online firm can be so irresponsible.
Further we agreed for cancellation charges as they is no way ..than they given **days timelines for refund. How can online firm take so much time to refund ..Govt org are better than this now.
**days period is over on **th Oct ****, but still no exact date for refund.
This is very much exploitation of consumer from an Online Ed-Tech Company.
My Ticket ID ******.. Pls take suitable action.
Beware: do not register and pay full amount
Rgds,Ravi Prajapati

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Planet Spark

29

Total Complaints

11

Total Resolved

37.93%

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