Swiggy
- Food was not delivered and money didn t get refunded Open
Michael Arindan Bairagi filed this complaint against Swiggy on Feb 09, 2024
I ordered food from swiggy, the delivery person was went to different location and was standing, I called him thrice and he said that your location is showing *kms away, hence I will not deliver the food. When the same location was being put at the time of food order. The person called and said "jo karna hain karlo", even the customer service people as well.
They didn't help or support, when I asked for refund they said that as they delivery boy couldn't reach hence we will not refund the money, the food shop is just ** mins away from my house.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
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Yatra.com
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Naveen R Kumar
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