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Aayush Kumar filed complaint against Zomato on Nov 26, 2023
It was on **th November **** around **:** pm when I first ordered from Zomato , the order got accepted and then they cancelled my order after some time . Then I placed my second order around **:** pm and when it got delivered to me, the order total was Rs.***/- I gave delivery boy Rs.***/-(cash) he did not have the change so , I told him to send the remaining Rs.**/- by UPI then he told me he will go to his residence then send me the remaining amount via UPI he also took my number.
Coming to the food quality it was horrible the food was burnt and turned blackish and also the taste was not at all eatable as it was stale and stinky so I had to throw the food away. I also have the photos and videos of the same , when I complained to Zomato they just gave me two vouchers worth Rs.*** and Rs.** respectively which I will only be able to use on my next * orders.
Order ID : **********
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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