- Food sent was not sealed Open
The food sent was not sealed and packing was not good in spite of charging for packing. The papad sent was broken and sweet sent was received smashed with little gravy spilt. I had to throw the order and wait for customer care to end up with no resolution and with all pain. I had to go out for lunch at *.**, such as the damage Swiggy is causing. Kindly raise your voice against Swiggy now and eliminate it, as we have given them enough chances. Apps like Uber eats, Zomato is much better in service. Let's start a campaign together to eliminate Swiggy because Swiggy has destroyed my peace. They are not following the basic mandatory requirement of sending the food sealed with Swiggy tag in spite of charging for packing and delivery.
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An apology letter from company official
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"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
I have ordered Thigadi and * appam from benzys restaurant at south Bombay. I have got a rotten chicken and appam was unpalatable.when I called customer service of swiggy,they told its not possible to give refund.I really suspect that these hot...
Jun 21, 2019 by Appu Jose
This is regarding order no. *********** I order * Chicken biryanis from Biryani And Kabab Mahal Restaurant, Muzaffarpur. And because of some offer ordered something else from Zomato also as there was a party in my house. The delivery ex...
Jun 19, 2019 by AAYUSH THAKUR
I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
On *th June **** while placing an order, the bill amount got deducted from my account but the order did not reflect in the app and it directed me again to the payment gateway page. The transaction history is also unavailable in the Swiggy app....
Jun 06, 2019 by Ketan Keni
I have ordered food from swiggy. Order number is ***********. The delivery boy did not deliver the order to me but status is mentioned as delivered. Even the customer care respond was too slow that we can not make the new order. Now they are as...
Jun 04, 2019 by Rahul