Foodpanda
- Food Package not deliveres Closed
Sachin Shetty filed this complaint against Foodpanda on Sep 29, 2018
On **-**-****, I ordered food from Mirch restaurant bangalore through foodpanda mobile application. Order was also confirmed by the customer. ** mins after the confirmation, i got a message that order is declined and refund will be initiated. Even though i was pissed with this bad serivice from Foodpanda, i ordered food from another restaurant, hyderabadi biriyani hub (Madiwala) as i was hungry and lazy to go out. Order was confirmed and even it showed in the app that the delivery guy picked up of the order. Even after waiting * hour after he picked up the order, as i didn't receive the food package, i called delivery executive, but he is saying that he can't deliver the order. Then i approached foodpanda chat support for help. There has been no proper response from them as well. I've paid the money and waiting for the order to be delivered, but foodpanda cheated taking my money and not delivering the order. I need proper resolution from them on this.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Foodpanda
Resolved
Frustrated? File a Complaint
Amazon.in
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
Abhishek Yadav
Related Complaints
Foodpanda - Payment not received Closed
Payments which were to be credited to my account were credited in some other account which never belonged to me and now foodpanda is not refunding it to me after so many emails and telephonic conversations....
Dec 28, 2018 by Harish
Foodpanda - Foodpanda cancelling paid orders after one hour of confirmation from restaurant Closed
Already paid orders are being cancelled after one or two hours of order confirmation received from restaurant. The chat support gives generic explanations that due to non availability of delivery guy or technical glitch. But when no delivery e...
Nov 14, 2018 by Rigzin Shashni
Foodpanda - Package not delivered. No timely response Closed
I had ordered my dinner on foodpanda at *:** pm. Payment was done online. Before ordering, restaurant delivery time was showing ** mins. I kept waited till * hr. Then I tried to reach out to foodpanda. I realised that they dont have any custome...
Nov 01, 2018 by Ghanshyam Soni
Foodpanda - Refund issue Closed
I have ordered food with food panda on */**/**** and they have not delivered it to me that day. And next day i was checking my orders list it was showing delivered when i checked it with them they said we will cancel your order on */**/****. Fr...
Oct 31, 2018 by ANUBHAV TANDON
Foodpanda - Order not delivered but shows delivered Closed
Hi I have ordered on foodpanada on *rd Oct ****, but food not delivered my order. it showing Delivered. deducted money but Still i have not received my refund, it is more than a month. Customer care people not replied properly in chats . or...
Oct 30, 2018 by VIGNESH K