- Food not delivered Closed
I have placed an order today with ID: ********** with below address. However, food was not delivered as the delivery person went somewhere else and refused to redeliver it to the correct address mentioned with the order. When contacted Zomato customer support, I was told that the order has been cancelled and I will receive a refund. But, so far I have not received any refund confirmation. Request you to kindly initiate the refund at the earliest.
Khadak Singh Ka Dhaba
*/*/**** - *:**:** PM
For dinner I have ordered from SWIGGY and they have clearly showed location map in the status page where the delivery person is heading. This is really helpful. Order shouldn't be ruined just because of delivery error and I am afraid to make any further order from Zomato now.
As you may find in the details of my previous mail that the address was provided with the order and the address stands correct till today. If the address is tried one of your concerned team member can still deliver items at the address mentioned with the order.
Additionally, I didn't want any change in the delivery address and request you to the recorded conversation with the delivery person. What delivery person does is beyond my control and can't be considered my responsibility.
Henceforth, the idea that wrong address was used with the order is completely ill conceived. I would request you to look into the matter and initiate the refund as correct address was used with the order.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
I order pasta on Zomato my order not delivered to me and amount debited and refund not back in my account ...
Feb 04, 2020 by Gagandeep kaur
Order id ********** I ordered chicken biryani they sended me mutton biryani...
Feb 04, 2020 by Vamshi Krishna
Zomato - Do not refund money Closed
Ihv ordered some food from my account cutting money and cnt refund plss help...
Feb 03, 2020 by Aanchal rehan
The delivery guy just showed that food was delivered and when i called him he was not answering. Later blocked me. So my food never came....
Jan 29, 2020 by Shivam
Zomato - Order not delivered Closed
Hi I order food through zomato app and it is not being delivered...and the vallet person they provided also automatically diminished from that...so I am unable to trace the food item......
Jan 28, 2020 by Gourab mohanty