- Food not delivered Open
At *:** pm on election day in Delhi I placed an order. It said that the order will be delivered in max ** mins. After *hr the status was "Restaurant is yet to confirm". I raised the issue with Zomato but no one responded. The order was important for me as there were people in my house who were on election duty. The status remained the same even after * hrs. That's when I called the restaurant they said the order is ready but your rider has not yet arrived. Finally after * hrs at around *:** am I received a message saying that the order was rejected because the restaurant cannot fulfil your needs. I mean seriously? Is that a joke? They took * hrs to find whether they can fulfil my order or not. Also to my surprise, Zomato marked my issue as "Resolved" without my consent. This is how they treat us?
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
I placed an order worth rs. ***.** on Zomato. I made the payment using Google pay. The payment was failed but the money was deducted from my account...
May 07, 2020 by Gautam Sharma
I had ordered a list of items from zomato of which few where not delivered... Now zomato is stating it wont refund the money ...
May 02, 2020 by Kamlesh
The first time I installed the Zomato application and am not even order the food but while adding my card details to the payment option. My money got deducted by Rs.***.** rupees. Also, I showed my order history to the Zomato team through mail....
Apr 22, 2020 by sivakumar
I ordered food from zomato app but order failed and money deducted from my account. Date of transaction: Date of Transaction - **th April**** Location: Pune Order - Biriyani...
Apr 18, 2020 by Srinivasan
I ordered the food at *:** and till *:** no update. I contacted the ZOMATO gold support and they couldn't connect to delivery boy too. After awhile they cancelled my order. What kind of behavior is this? They made me wait for * hour for the fo...
Apr 02, 2020 by Himanshu