Zomato
- Food not delivered Closed
Santanu Dutta filed this complaint against Zomato on May 04, 2019
I order food through my A/C ********** from hotel Shahi Darber, Bokaro, Jharkhand against Order no:**********. After receiving this order the delivery boy Mr Deepak called me through phone no +************ and said he not able to deliver the ordered item at my address due to raining outside.
During the discussion, I also agree to wait until the rain stopped. But he not came and till the next two hour, it was showing on the screen that your food is on the way. Today morning when I check my history it was found that food is denied by me. Since morning I try to call the customer care but not able to connect. During chatting also the representative not provide any positive response.
This kind of poor service with wrong blaming on the customer is not accepted. Please take action on it to arrange to refund my amount on an immediate basis. Earlier also I heard from my friend circle this kind of activity by Zomato but now I also become a victim of the same.
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Yatra.com
"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."
Mayur Pande
Related Complaints
Zomato - Got spoiled food Closed
I received two spoiled rasmalai. They smell awful and look like they were made *-* days ago. I have been in contact with Zomato for ** days. They keep telling me that they have refunded my amount, but I haven't received it yet. They also won't ...
Oct 25, 2024 by Kirti Verma
Zomato - I have not recived my order not dalivery my order Closed
Order ID ********** I have not received my order please request zomato team call me request immediately my order not recived refund my money Zomato team strictly action by coustmeber chatting and forad please requesting refund money amount ...
Oct 23, 2024 by Doshi amish bhai
Zomato - Bad food quality Closed
I complained for bad food quality with evidence but they are making excuses in email that this issue is from restaurant side and as they act as mediator they do not take responsibility for such cases. I am really really disappointed by their s...
Oct 13, 2024 by Jeet
Zomato - My zomato delivery partner id is blocked without any reason Closed
I am working in the Zomato since *.* years in this era of time I had done no cancellation neither I had done anything wrong without any valid reason you guys blocked my id it is not acceptable ...
Sep 27, 2024 by Manpreet Singh
Zomato - Zomato wallet refund Closed
i l transferred rs**** to my zomato wallet for buying tickets to the @diljitdosanjh concert, but I wasn’t able to buy them and my ****rs are stuck now!! Can you please help, **** is a huge amount to me, i want a refund to my bank account ...
Sep 19, 2024 by Roshni Srivastava
