- Food not delivered on time Closed
I orderd the food at *pm but the food was delivered at **:** pm. when i was ordering the food the time of delivery was around probably ** minutes. but once the order was confirmed i got the text that my order will be delivered after ** minutes which was again a huge time but even the eta was over and then i received the food and the food was not even hot i raised a complaint in the chat but the agent said that we don't have anything to do with this, and in future we will keep a eye.i asked him that please take this food back and refund my money. moreover, i requested him to connect me with his supervisor he straight way denied that and disconnected the chat. Later i called customer service a lady picked the call and said that will connect me to the supervisor but even waiting for ** minutes no one came. is that we call customer service
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."
I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...
Jun 17, 2020 by Manoj Pillai
Order got cancelled, since I was away from phone for **mins. I was charged **% of the order as cancellation fee. i am at double loss. Neither the order was delivered which was important for me and at the same didn't get my full refund. And then...
Jun 06, 2020 by Vamsi Krishna
Item missing from order no *********** The package was not sealed as well. No resolution. ...
Jun 04, 2020 by Komal kaustubh
Swiggy - Food not delivered Closed
the delivery executive didnt ring my bell he called me * times my phone was on charging so i didnt see them so he cancelled my order and refuse to refund my money. looks like the company robbed me'....
May 25, 2020 by kashish khurana
They cancelled my order and charged money eventhough i have sent the correct address they didn't come and when i called back they didnt respond.I am very frustaded. ...
May 24, 2020 by Sowmith Reddy