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Rajinikanth filed complaint against Zomato on May 17, 2023
Sir/Madam,
I ordered lunch @*** that time being Sunday and since its VEG meals the approx. delivery time was ** mins as displayed in app. I was waiting for * hr till then my order was not even picked up and in the app its showing the same status. I called to cancel my order upon which the support person said he cannot cancel the order but can only deliver. I was really shocked by his statement. Is this true?
I m really surprised what option user has even after waiting for an hr and if the status was same? He has to eat as per the timing defined by Zomato is it?
There is no moral I cannot accept this. Pl. let me know how can i get my refund ***/-.
order number: **********
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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