Swiggy
- Food not delivered even after 3.5 hours Open
Sharad Prakash Barnwal filed this complaint against Swiggy on Aug 10, 2019
I've ordered from swiggy at *.** pm with the promise that my order will be delivered shortly, at *.**pm I raise my issue about my order being delayed and they said that they have assigned a delivery executive, at *.**pm, I again contacted them about my food delay they said that the delivery partner will deliver my food soon. At *.**pm I again contacted them for the same issues and they responded the same thing that they have assigned a delivery executive and it will be delivered soon. Now all this time I've been waiting patiently for my food. At *.** pm I've contacted them again for the same then they told me that my order will not be delivered. Even after that at **.** pm, I've received a mail from swiggy that my order has been delivered. I have to call them again for the refund and even in this process, they put me on hold for more than half an hour.
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Resolution Demanded:
Damages for loss and agony
Swiggy
Resolved
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Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
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