Zomato
- Food not delivered but i was charged Open
Shalu singh filed this complaint against Zomato on Aug 25, 2020
Dear sir,
Due respect i shalu singh is using zomato for years and then has faced small issues regarding delivery and those issues were solved but few months back i raised a issue of my order not being delivered yet i was shown in my app that it is delivered and although i was waiting downstairs to get my order and the delivery boy did a fraud by saying that the order got misplaced so he has to connect to his concern team and i’ll get a refund but later on when I repeatedly texted and called zomato customer care they denied to help me out its been months i have been ordering and has never expected zomato will do frauds this way through their delivery agents unfortunately if I don’t get any help or refund here i would go To consumer court for justice . Providing you the order is
My order id - **********
Placed on November ** at *:** pm using debit card
I expect quick action from your team sir
Look into it
And yes I ordered food to consume bot just to stand there and call delivery boy for my order overall he kept on rejecting my calls
And rs.**** Isn’t a small amount sir
Thanking you,
Shalu
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
Related Complaints
Zomato - KFC Missing Order Closed
Today I had ordered from kfc and the popcorn chicken item was missing and they have packed the wrong itemsOrder ID : **********Worst support from Zomato Refund it immediately ...
Feb 01, 2021 by Prabhakar
Zomato - Received wrong order Closed
Order id -********** I placed order for * chocolate chip shake and * mocha mania shake from keventers however they sent * bottles of cold coffee shake which is much cheaper so I'd like my refund please I sent several mails to zomato support ...
Jan 27, 2021 by Vedang narain
Zomato - Incorrect Cake Sent Closed
I sent a cake to my sister on her birthday through zomato but Zomato has sent cake which is very ugly looking and damaged when I try to reach the support they dont have a proper support also Even I took zomato pro for premium support, Even they...
Jan 16, 2021 by saikalyans
Zomato - Package not deliver Closed
I have ordered some food items from Zomato , my payment has deducted from my account but not received my order ...
Jan 08, 2021 by kannu sharma
Zomato - Order not confirmed but money got deducted Closed
I placed the order for Dominos pizzas through Zomato. After paying the amount through Gpay, the amount got deducted but the order failed to confirm. I contacted their customer support team through their app chat service and was assured that the...
Jan 05, 2021 by Munira
