- Food not delivered but i was charged Open
Due respect i shalu singh is using zomato for years and then has faced small issues regarding delivery and those issues were solved but few months back i raised a issue of my order not being delivered yet i was shown in my app that it is delivered and although i was waiting downstairs to get my order and the delivery boy did a fraud by saying that the order got misplaced so he has to connect to his concern team and i’ll get a refund but later on when I repeatedly texted and called zomato customer care they denied to help me out its been months i have been ordering and has never expected zomato will do frauds this way through their delivery agents unfortunately if I don’t get any help or refund here i would go To consumer court for justice . Providing you the order is
My order id - **********
Placed on November ** at *:** pm using debit card
I expect quick action from your team sir
Look into it
And yes I ordered food to consume bot just to stand there and call delivery boy for my order overall he kept on rejecting my calls
And rs.**** Isn’t a small amount sir
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Order ID #********** placed on ** Jul, **** I have ordered food and used coupon"ZSHAW" which gives premium access to Shaw Academy online courses. They have promised to send a coupon within **hrs,** days has been completed till now no response...
Aug 28, 2020 by Bhanu kiran
Hi, I am writing this email for Order number ********** which I have placed in the name of Sakshi Bajpai for half KG * pack of Kaju katli which was delivered as * pack of * KG kaju katli. After try to reach you order got canceled but no ref...
Aug 02, 2020 by Mayank Bajpai
I have recently downloaded Zomato delivery app to join as a delivery executive. I paid ****rs and the next step was to collect the tshirt and bag. But the pickup centre listed in the app is wrong. I can't collect the tshirt and my account will ...
Aug 02, 2020 by Rithvik Anilkumar
Gud morning sir/madam I made an order past week the order was declined my amount was credited to merchant till now I didn't receive my refund amount of fipola ***and fish and meat *** it has been already one week till now I didn't receive any ...
Jul 20, 2020 by Sandhya
Zomato - Food quality issue Closed
I have ordered food on Zomato on **th July **** (Order no **********) and I found the food quality was not up to the mark.I found a stone particle inside my food.So,I guess the food quality is not taken care of.This is not at all acceptable as ...
Jul 19, 2020 by Pankaj Kumar