- Food not delivered and refund also not processed Closed
I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the chat history on my phone. He said that he will refund the money and also that he will give Rs.***/- worth of coupon as token of apology. This was at *.** p.m. on *th June, ****. I agreed and closed the chat. On **th I noticed that the refund was not done & I tried to find out and they said that no refund is processed. I went back to *th June **** chat history and found that he wanted to know whether I WANTED THE REFUND IN THE IN SWIGGY WALLET WHICH WOULD BE IMMEDIATE OR TO THE SOURCE ACCOUNT WHICH WILL TAKE * TO * DAYS. Since I was not on chat he closed the chat. Now no one is processing my refund.
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Refund / Credit for purchase
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i ordered "mutton biriyani" instead got "mushroom fry "which i have allergy.my order number is ************.i tried to chat and file complaint with swiggy but they closed the thread without responding and there has been no response on the issue...
Jul 12, 2021 by haraprasad mohapatra
this is cheating by swiggy. account is suspended and without any communication. I have INR **** in the account (Approx), contacted customer support ...sent emails and no response from them... they cannot play with public money like this......
Jul 09, 2021 by Sudipto Bose
I have raised multiple complaints against swiggy many times because of their food delivered stale, spoiled, unpacked and melted spilled etc, but they never gave any compensation or took any action I've lost more than **** rupees approximately ...
Jul 04, 2021 by Monish Kumar G
I had placed an order #************ which was supposed to be delivered in some ** minutes. Order was confirmed from restaurant side. I was tracking the status in between and saw one delivery guy got changed just after reaching restaurant. After...
Jun 26, 2021 by Vikas Samal
I have ordered food from Behrouz biriyani, Trivandrum on last Sunday. I received burnt, less quantity and salty food. Since the quantity was less ,I decided to raise a complaint on that .They didn't give any option apart from Givin a **rs coup...
Jun 25, 2021 by Anjana Nair