- Food is not deliver to right place Closed
I ordered food through Zomato. Shortly after placing the order I got a call from the delivery boy and he said he don't know the location then I confirmed the address. After that, he calls me again and he said he follows the Zomoto navigation and Zomato navigation is totally wrong because it always adds the wrong address. Then he said he cannot deliver to this location. Then they cancelled my order. I also got an SMS regarding the cancellation. Now comes the question of refund. Since I ordered through Zomato, the payment is received by Zomato. But Zomato says that “your order could not get fulfilled and we cannot do anything”. So basically I will never get my refund now.
Are you brand?
Are you Lawyer?
Get refund or credit for your purchase
Airtel Digital Tv
"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"
I had ordered food from Barbecue Nation Durgapur on **st July and fully paid online. The food was not delivered as I failed to respond to their calls. They charged me cancellation charges which are illogically defined in their policies as same ...
Aug 13, 2019 by K s sanil
Hi, today I was badly harrassed by Zomato. I placed a prepaid order which was picked up by the delivery boy but was not delivered to me and the customer care person mentally tortured me by continiously lieng abt the status of my order and i cal...
Aug 09, 2019 by Debomita Biswas
I ordered food from ZOMATO on ** JULY**** and waited for around * hours but the order didn't come. Then finally the order status got changed to delivered but I didn't receive the order. When I checked with customer care, they said the order i...
Aug 01, 2019 by Kumaraguru
Zomato - Refund Needed Closed
I have ordered a Dilli tandoori murg through zomato and made a payment via debit card. I waited for * hour and more and called a restaurant from where I ordered my food and taken a contact number of the delivery boy then I could know that my or...
Aug 01, 2019 by Harshwardhan
Food not delivered and informed after * hour of order. Making fun of customers....
Jul 31, 2019 by Manisha