Zomato
- Food delivery never handled food properly Closed
Gandhi chintan udayankumar filed this complaint against Zomato on Jun 27, 2020
Hi Jai hind
i would like to raise complaint against Zomato.as well as i m big fan of this delivery service provider chain but because of some unprofessional food handler they are loosing their reputation in the market, i m straightly coming to my point.
as we all are keen to give some of the treat to our parents thats why i just ordered the ice cream cake from "Happynezz' threw Zomato app on fathers day it will cost me ***rs and they picked up the cake from nearer happynezz outlet at chandkheda which is less then ** mins from our house thus we received cake full of melt.
as they know this is ice cream product so they have to handle properly but unfortunately the delivery person didn't know how to handle and he spoil the whole cake. after that i ordered * more same cake from subhash bridge branch to new c.g.road my friends house it is around ** min distance still they deliver the cake proper in order never melt and never mess up.after that since that day i m trying to email to zomato but they simply replying that i have to contact to restaurant. but i ordered threw zomato so this is their responsibility to deliver food properly in order.
kindly help to resolve this issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
Related Complaints
Zomato - Stale food delivered i contact the Zomato no response Closed
I ordered the food in Zomato platform.The food comes bad smell and check it the food is old.then I try to contact Zomato support.The team said this is only intermediary platform you contact the restaurant. But I trust to pay Zomato they will r...
Aug 21, 2024 by Ajithkumar Rajendran
Zomato - Food delivery was denied by the agent at the location Closed
I was denied by the agent to give the order at the location at time square * th floor and the agent was asking me to come down for the order. I can’t leave as I am in the meeting otherwise why would I order on Zomato. I escalated to Zomato bu...
Aug 19, 2024 by Monica
Zomato - Order not delivered Closed
Hello. I have ordered some sweet from kozy sweets but the delivery boy have not delivered the order yet. And without asking me he have cancelled the order. My order returned back to the sweet center. He was calling me but by mistake I have n...
Aug 15, 2024 by Akanksha sharma
Zomato - Food not delivered and denied for refund Closed
Dear sir/madam, I have traveled from Boisar Maharashtra to bugaha Bihar on train no. *****, I have order food from Zomato but he is not delivered and denied for refund ...
Aug 13, 2024 by Satendra Pandey
Zomato - Was charged 100 cancellation fees for cancellation within 5 mins of order Closed
Was charged ***% cancellation fees for cancellation within * mins of order. I had ordered icecream from polar bear through Zomato appa..as soo as I ordered I realized that that app has assigned the order to wrong outlet with ** mins del...
Aug 11, 2024 by Hariharan R
