Zomato
- Food delivery never handled food properly Open
Gandhi chintan udayankumar filed this complaint against Zomato on Jun 27, 2020
Hi Jai hind
i would like to raise complaint against Zomato.as well as i m big fan of this delivery service provider chain but because of some unprofessional food handler they are loosing their reputation in the market, i m straightly coming to my point.
as we all are keen to give some of the treat to our parents thats why i just ordered the ice cream cake from "Happynezz' threw Zomato app on fathers day it will cost me ***rs and they picked up the cake from nearer happynezz outlet at chandkheda which is less then ** mins from our house thus we received cake full of melt.
as they know this is ice cream product so they have to handle properly but unfortunately the delivery person didn't know how to handle and he spoil the whole cake. after that i ordered * more same cake from subhash bridge branch to new c.g.road my friends house it is around ** min distance still they deliver the cake proper in order never melt and never mess up.after that since that day i m trying to email to zomato but they simply replying that i have to contact to restaurant. but i ordered threw zomato so this is their responsibility to deliver food properly in order.
kindly help to resolve this issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Yatra.com
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
Related Complaints
Zomato - Zomato payment failed but money deducted no refund given from 20 days Closed
I had ordered mangoes from zomato on **th May** however while paying my money got deducted from zomato but got message payment rejected. Now I am chasing zomato chat after every * days but every time i am getting response again * to * days. Now...
Jun 05, 2020 by Raghavendra Poojari
Zomato - Frozen and out of date meat delivered Closed
The fish I ordered was frozen and clearly out to of date . I called the restaurant , they said they'll check and let me know but never called back and did not answer my calls. If I am to get sick after eating this you'll be responsible but I'm ...
Jun 03, 2020 by Rufus Lepcha
Zomato - Denying delivery at the given address Closed
On **th may afternoon I have ordered food item from zomato app,the delivery address was Agartala Govt. Medical College boys' hostel,but the delivery boy refused to deliver to my exact location,he came to gb bazar which is almost *** m from the ...
May 25, 2020 by Supratim Saha
Zomato - Taken cash on delivery Closed
Hello. Zomato delivery guy tool cash on delivery when we had already paid him via upi. My father in good faith also gave him more money due to corona times. Now zomato is not helping me even after reporting fraud and putting mails so many ti...
May 24, 2020 by Rajatpreet
Zomato - Missing item and stale food Closed
Hello Team, I am really disappointed with the kind of service Zomato is giving these days. I had placed an order recently with order id **********. I had a missing item of Belgian Chocolate Cakeshake, I need an immediate refund on the ...
May 23, 2020 by Mohammed Kashif Moloo
