Zomato
- Food delivery never handled food properly Closed
Gandhi chintan udayankumar filed this complaint against Zomato on Jun 27, 2020
Hi Jai hind
i would like to raise complaint against Zomato.as well as i m big fan of this delivery service provider chain but because of some unprofessional food handler they are loosing their reputation in the market, i m straightly coming to my point.
as we all are keen to give some of the treat to our parents thats why i just ordered the ice cream cake from "Happynezz' threw Zomato app on fathers day it will cost me ***rs and they picked up the cake from nearer happynezz outlet at chandkheda which is less then ** mins from our house thus we received cake full of melt.
as they know this is ice cream product so they have to handle properly but unfortunately the delivery person didn't know how to handle and he spoil the whole cake. after that i ordered * more same cake from subhash bridge branch to new c.g.road my friends house it is around ** min distance still they deliver the cake proper in order never melt and never mess up.after that since that day i m trying to email to zomato but they simply replying that i have to contact to restaurant. but i ordered threw zomato so this is their responsibility to deliver food properly in order.
kindly help to resolve this issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Bajaj Finserv
"Bajaj Finserv refunded my amount. Voxya, thank you for your support."
Kantharaju HS
Related Complaints
Zomato - Delivered food which was already eaten Closed
Today I ordered pizza from a restaurant through zomato. And when i received it I was completely shocked opening the pizza which was eaten from inside.. I don't know it was either delivery guys fault or Restaurant's.Its really disappointing as a...
Jan 10, 2023 by Aisha Shaik
Zomato - Undercooked food plus late delivery Closed
I ordered food which was delivered late but that was not all even after taking so much time it was undercooked. I reported the matter to customer care they said we can not do anything in this regard you should have checked ratings and after few...
Jan 10, 2023 by Kavita
Zomato - Charge Extra amount nd didn t gave change Closed
Your delivery boy name Narayan take Extra charges and didn't gave change....
Jan 08, 2023 by Shruti Sharma
Zomato - Money debited from account but order not placed on Zomato Closed
I placed an order on zomato on */*/**, the money was deducted from my account but the order was not placed. ...
Jan 07, 2023 by Arundhuti Sinha
Zomato - Order Was Cancelled Without Any Refund Closed
Order Was Cancelled And Had Been Told That I Will Receive Refund Of Full Amount Of ***.** Frm Sunkari A Support Executive And Later On Frm Muskan Frm Zomato Escalation Team Told Me That I Will Receive A Refund Of ***.**...Both Told Me It Will B...
Jan 06, 2023 by Mohd Irfan
