- Food delivered was in bad condition Open
I ordered food on **th Jan at *.**pm
After so many follow ups with delivery person and swiggy executives I received my food around **.** pm.
Approx after * hrs.
Thanks condition of food was very bad, boxes were open, seal was not proper, food spillage, in fact food was cold.
So I refused to take the food and ask for my return against it. At that time swiggy executive called us and ask to accept the food and we will refund your money.
After sometime when I asked for refund they said they will provide a coupon of amount *** to me.
Till now I haven't received any coupon and refund and whenever I calling them for my refund status false promises and information is conveyed to me.
I simply want my refund without further delay.
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"Thank you so much Voxya I am fully satisfied with your quick service."
I had packaging n spillage issue with d food delivered to me also d bag in which food was packed was torn n damaged. After waiting for ** mins they delivered the me such kind of unsafe food with underage delivery boys one of them was wearing SW...
Jun 08, 2019 by Kokila
Out of * items orders, * item was missing. When complained there was no option of a refund. There was only option to reorder. Why would anyone wait for ** mins again to get the reorder delivered when it’s already past the meal time. It’s no...
Jun 02, 2019 by Anuradha
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no ...
Jun 02, 2019 by Rohit Kumar
Swiggy - Money not refunded Closed
On **th May I had order food for my child. Order id # ***********. I had placed the order at * pm and Swiggy simply cancelled the order at **:** pm. My child was starving badly and had to sleep without eating anything. Now it's more than ** day...
May 27, 2019 by Rakesh Shinde
Ordered mutton rassa fry. Delivered was only rassa (gravy) without mutton pieces. What's shown on swiggy app is different from what delivered. It's cheating. My question if you order chicken masala. Don't expect chicken pieces in it? Or swiggy ...
May 27, 2019 by Sachin